Privacy Policy

Introduction

At Crown MBBS Abroad, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

• Full name, date of birth, and gender
• Contact information (email address, phone number, residential address)
• Academic records (10th, 12th marks, NEET scores)
• Passport details and identification documents
• Parent/guardian contact information
• Financial information for payment processing

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Admission Processing: To assist you with MBBS abroad admission applications and university selections
• Communication: To send you updates, newsletters, and important information about your application status
• Documentation: To prepare and submit necessary documents to partner universities
• Visa Assistance: To help with visa processing and related documentation
• Service Improvement: To analyze usage patterns and improve our website and services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Customer Support: To respond to your inquiries and provide assistance

Data Sharing and Third Parties

We may share your information with the following third parties:

• Partner Universities: Medical universities in Bangladesh, Kazakhstan, Kyrgyzstan, Uzbekistan, and other countries for admission processing
• Payment Processors: Secure payment gateways for processing service fees and university fees
• Visa Consultants: Authorized visa processing agencies to facilitate student visa applications
• Government Authorities: When required by law or regulatory bodies like NMC (National Medical Commission)
• Service Providers: Third-party vendors who assist us in operating our website and conducting our business

We ensure that all third parties are bound by confidentiality agreements and use your information only for the specified purposes.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection
• Password-protected systems and databases

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to processing of your information for certain purposes
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw your consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After the retention period, we will securely delete or anonymize your information.

Children's Privacy

Our services are intended for students aged 17 and above. If a student is under 18, we require parental consent before collecting their information. Parents or guardians have the right to review, modify, or delete their child's information by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: